KPN Travels cheating customers :
They change the bus at their own convenience. On 16th February 2014 I booked the ticket from Thiruvandapuram (Trivandrum) to Bangalore in 1.00 PM bus. Suddenly 16th 9.30AM call came from the Trivandrum person telling that I need to catch the bus from Marthandum. First he was telling the bus is breakdown, then he was telling due to the Pongala, bus can not come here. If the bus can not come to Trivandrum, at least the bus can come upto Balaramapuram. They bluff lot and some thing wrong. As I booked online, I think the agent must have sold the ticket on high rate directly and playing with online ticket by cancelling my ticket.
When questioned, they say you can go to court or whatever you can do.
They change the bus at their own convenience. On 16th February 2014 I booked the ticket from Thiruvandapuram (Trivandrum) to Bangalore in 1.00 PM bus. Suddenly 16th 9.30AM call came from the Trivandrum person telling that I need to catch the bus from Marthandum. First he was telling the bus is breakdown, then he was telling due to the Pongala, bus can not come here. If the bus can not come to Trivandrum, at least the bus can come upto Balaramapuram. They bluff lot and some thing wrong. As I booked online, I think the agent must have sold the ticket on high rate directly and playing with online ticket by cancelling my ticket.
When questioned, they say you can go to court or whatever you can do.
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